What delivery options do you offer?

We offer national courier delivery with competitive, flat-rate options and ‘Click & Collect’ for all orders. Click & Collect is available for all orders, and when notified, you’ll be able to collect your order from Mathis Dance Studios & Bullets Allstars reception.

For courier delivery, we will endeavour to dispatch your order as soon as possible. A tracking link will be available for you to track your order once your order has been dispatched.

Please select ‘Click & Collect’ as you complete your order. You will be emailed when your order is ready to collect from reception.

Most orders of in-stock items will be fulfilled within 2-4 business days. Customised, made-to-order, and pre-order items may require additional processing time, which will be noted on the product page.

Can I return my order if I change my mind?

Due to the nature of our products, including customised, made-to-order and pre-order items, we do not accept returns or exchanges if you change your mind.

While we take the best possible care; items can sometimes be faulty. If you should receive a faulty or damaged item, please contact us using the form below, within 7 days of collection of your order to arrange for a replacement. We are committed to ensuring the quality and satisfaction of your purchase.

Who do I ask if I have any questions about my order? 

If you have any questions about your order or any of our products, please leave your details below and one of our friendly team will be in contact with you as soon as possible.